1. Consent

By accessing or using Astropuram, you agree to the terms of this Privacy Policy and consent to the collection, storage, and processing of your data as described herein. If you do not agree, you should stop using our platform. Continued usage implies your acceptance.

This policy is to be read along with our Terms of Use and other applicable service conditions.

2. What We Collect

When you interact with our website or mobile app, we may ask for the following:

• Basic details: Phone number (for OTP login/verification), first name (mandatory), last name & date of birth (optional).

• Service-related data: Information you share for generating Kundlis, horoscopes, or astrology reports.

• Financial details: Payment information such as UPI, credit/debit card, or bank account details, collected via secure payment gateways.

• Technical data: Device ID, browser type, IP address, cookies, geolocation, and usage patterns.

Your mobile number will not be shared directly with astrologers. Calls are routed securely via our system so your number remains private.

3. Why We Collect Data

We use this data to:

• Verify your account and keep it secure.

• Provide personalized astrology services and consultations.

• Process payments and manage orders.

• Communicate offers, updates, and service-related alerts.

• Improve our platform and user experience.

4. Audio/Video Features

Astropuram may offer voice notes, audio calls, or video call options for consulting astrologers. These features require microphone/camera access, which is taken only with your permission.

• Audio/video content may be stored temporarily for service quality and deleted within a reasonable time, unless required for compliance.

• Users are advised not to share sensitive or financial details during live sessions. Astropuram is not responsible for information disclosed voluntarily to astrologers.

5. Account & Data Deletion

You may delete your Astropuram account anytime through the “Delete Account” option in settings. After deletion, your data will be removed from our systems unless retention is required for legal, tax, or regulatory purposes.

6. User Rights & Consent Management

You have the right to:

• Request access to your personal data.

• Correct/update your data.

• Ask for complete/partial deletion of data.

• Withdraw consent to data processing.

Requests can be submitted via our Consent Manager Platform (link will be provided).

7. Commitment & Limitations

• Astropuram provides astrological guidance based on traditional methods but does not claim guaranteed results.

• We do not rent, sell, or trade user data.

• The platform is not intended for mental health or medical advice. Users with severe psychological concerns (including suicidal tendencies) should seek professional help and not rely on astrology.

• Information may be shared with law enforcement if required by law.

8. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal details of children under 13. If such data is found, it will be deleted immediately.

9. Security of Data

• Personal and financial data is stored on secured servers.

• Payment details are encrypted through SSL-certified payment gateways.

• Despite strict measures, no system is 100% secure. Users are advised to protect their login credentials.

10. Use of Information

The collected information may be used for:

1. Personalizing your experience and showing relevant content.

2. Sending reminders, promotional offers, and service updates.

3. Fraud detection and transaction safety.

4. Research, analytics, and service improvements.

5. Legal and regulatory compliance.

We do not share mobile numbers or SMS consent with third parties for marketing.

11. Liability Disclaimer

Astropuram is a platform connecting users and astrologers. We do not:

• Guarantee the qualifications or accuracy of astrologers’ predictions.

• Take responsibility for advice or remedies suggested.

• Provide warranties for outcomes of astrological consultations.

Users should use their own judgment while availing astrology services.

12. Policy Updates

This Privacy Policy may be revised from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of services implies acceptance of changes.

13. Contact Us

For any queries or privacy-related concerns, please contact:

Astropuram Services
Email: astropuram@gmail.com
Phone: 
Address: